Last updated: October 26, 2026
Tamam Urban Company respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a quotation, or subscribe to updates.
Personal Information We Collect
When you contact us or submit a form, we may collect information you choose to provide, such as your name, email address, phone number, company name, subject, message, and project requirements. If you subscribe to updates, we collect your email address.
When you contact us by phone, email, or a messaging service, we may use the information you provide to respond to your inquiry.
Our website may also collect technical information, such as your IP address, browser and device type, pages visited, and the time and date of your visit. Cookies or similar technologies may be used to support website functions and, if enabled, understand website usage.
How We Use Personal Information
We use personal information to:
- Respond to questions, quotation requests, and project inquiries
- Provide product and service information
- Communicate about a project or request
- Send updates to people who subscribe, where permitted
- Operate, maintain, and help protect our website
- Understand website usage and improve our services, where analytics are enabled
- Meet legal and regulatory requirements
We do not use personal information for purposes that are unrelated to why it was collected, unless permitted by applicable law.
Legal Basis for Processing
We process personal information in accordance with the Saudi Personal Data Protection Law and other applicable laws. Depending on the situation, processing may be based on your consent, steps taken at your request before entering into an agreement, performance of an agreement, a legal requirement, or another basis permitted by law.
Where processing is based on consent, you may withdraw that consent. Withdrawal does not affect processing that took place before the withdrawal or processing based on another lawful basis.
Cookies and Website Analytics
Our website may use cookies and similar technologies for essential website functions. If analytics tools are enabled, they may also help us understand how visitors use the website.
You can manage cookies through your browser settings. Disabling certain cookies may affect how parts of the website work.
When We Share Personal Information
We may share personal information with service providers that help us operate the website, manage communications, process inquiries, or provide technical support. These providers may use the information only as needed to provide their services to us.
We may also disclose personal information when required by law or when necessary to protect our rights, services, or users.
Some service providers may store or process information outside Saudi Arabia. Where personal information is transferred outside the Kingdom, we will handle the transfer in accordance with applicable legal requirements.
How We Store and Protect Information
We keep personal information only for as long as it is needed for the purposes described in this policy or as required by law. When it is no longer needed, we take appropriate steps to delete or securely dispose of it, or to remove information that identifies you where permitted.
We use reasonable administrative, organizational, and technical safeguards to help protect personal information. No method of storage or transmission can be guaranteed to be completely secure.
Your Privacy Rights
Subject to applicable law, you may have the right to:
- Ask how your personal information is collected and used
- Request access to your personal information
- Request a readable copy of your personal information
- Ask us to correct or update inaccurate or incomplete information
- Request destruction of personal information in circumstances permitted by law
- Withdraw consent where processing relies on your consent
- Submit a complaint to the competent authority in Saudi Arabia
To make a privacy request, contact us using the Contact Us page on our website and include “Privacy Request” in your message. We may need to verify your identity before responding.
Links and Third-Party Services
Our website may link to third-party websites or services, including messaging platforms. Those services have their own privacy practices. Please review their privacy policies before sharing personal information with them.
Changes to This Policy
We may update this Privacy Policy when our website, services, or legal requirements change. The latest version will be posted on this page with its updated date.
Contact Us
For questions about this Privacy Policy or how your personal information is handled, contact Tamam Urban Company through the Contact Us page on our website.